Harpers Cumbria
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Just a short note of thanks for your your excellent service from all the team at Harpers of Carlisle following the Q2 recent service. In particular Bruce you could not have been more helpful!
I would have absolutely no problem in recommending Harpers in the future, much preferring your Customer Service to other Audi Franchises in Cumbria.
Amazing service. Especially from Greg and Paul, they took care of my car and provided 5 star service at every step!
Fantastic Service from start to finish. Very knowledgeable about the car and extremely professional. I will be back next time and would 100% recommend.
Great staff that go the extra mile to make sure everything is easy and your happy with your car
Best experience of buying a car I've had,pleased with my Vw Golf.Great communication throughout and very professional. Will definitely look to Harper's again in the future. Thanks Bruce
Buying a car during a national pandemic is a daunting prospect however the Harper’s Team fronted up by Bruce were fantastic, taking the stress out of the purchase of our Audi. The car was fully prepared and brought to our home in showroom condition, they had fully serviced the vehicle and taken it through its MOT. The purchase was friendly and without pressure and really simple and took a matter of minutes. We could not be happier with their customer service.

Good experience, dealt with Bruce, everything went well, even aftercare, nothing seem to be any trouble.
Perfect experience, especially given the lockdown situation. Good advice given, practical solutions offered and I now count myself as a regular customer!

We bought a VW Passat at Harpers Cumbria. We part exchanged our older car and asked Harpers to fit a towbar to the car before we collected it. The whole process was efficient and smooth. The salesman we dealt with was extremely helpful, polite and respectful and we are very pleased with the car we purchased and the level of service we received. Thank you Harpers. Paul

Fantastic customer service,got the perfect car and it was an easy transaction also car delivered to my house by Greg who was also fantastic.. Will definitely be recommending and using again A++++

I'd recommend Harpers Cumbria to a friend because very good sales representative, definitely did not push the car at me in any way left it completely down to my choice

We couldn’t be any happier with our new car from Harper’s. Fantastic service from start to finish and also after you’ve taken the car away. Will definitely return and recommend. Huge thanks to Greg for making everything so easy and effortless.

I'd definitely recommend Harpers Cumbria to friends and family because the service was great, nothing seemed like too much trouble and my trade in value was better than main dealer had offered.

I'd suggest Harpers Cumbria to a friend because they had both the manual version and the automatic of the vehicle that I was looking for

I'd definitely recommend Harpers Cumbria because its a friendly environment also no pressure by salesman you are left to have a good look around, all the vehicle's in the dealership are at a good high standard and clean you also get a family feel about the staff who work there.

I had a great experience at Harpers Cumbria because the staff are very friendly and nothing is too much. They make me feel like a valued customer and they advise on the best options.This includes purchase of a new vehicle, repairs etc

I was happy with the service at Harpers Cumbria because there was no pressure sales team, very polite, a family run business with family values which are very rare these days. Thank you.

Just bought our second car from Harper's Cumbria and wanted to thank Greg and his team for the excellent experience during the car-buying process and after-sales service. They are never pushy, always courteous and efficient. We would highly recommend Harper's to anyone for quality prestige cars - why go anywhere else! Kind Regards Grace
Having problems with my Air Con, it being the new type gas, I tried numerous service centres throughout Cumbria, to find one that can service and re-gas my air con system.
I was even referred to centres in Newcastle.
However, I was informed that Harpers had only recently installed the equipment needed to do the job. I was given an appointment for the very next day ! The job was completed within the two hours promised and I collected my vehicle, with the air con fully checked, serviced, gassed and re-checked, at the allotted time.
I also realised, on driving home, that the car had been washed and valeted, WHAT A SERVICE. The cost was also excellent, as I had been quoted well over double at other faraway centres. I CANNOT RECOMMEND HIGHLY ENOUGH.. FANTASTIC SERVICE, THANK YOU HARPERS.

Written 2 weeks later, and the air con is working very well in these
Extreme and unusual condition for Cumbria – 25 degrees C !!!!

I just wanted to let people know how great the customer service has been from Harpers. The car is immaculate. Thanks Greg for all your help. We will definitely be back to you for our next car.
Just picked my car up on Saturday and love it to bits, could not fault Ken and Greg both were extremely helpful, would highly recommend to anyone looking for a quality car
Excellent customer service, thank you for all your help- would definitely recommend.
My sister asked me to post the following review as she isn’t on facebook: I cannot recommend Harpers highly enough. They provide a first class service and always go the extra mile. They treated me and my car like royalty from day 1 when I went in with a broken windscreen wiper on my ancient Golf and thanks to them I am now the very happy owner of a gorgeous 2010 Polo which I absolutely LOVE! Thank you Richard and all your colleagues - Bryony
This is the only garage I will take my car to for services. Also just bought a car from them. The customer service was excellent, sales team didn't try and push anything on me and listened to exactly what I wanted. Top class place to buy from and also service your car at. 5*
Excellent, professional, and friendly from start to finish.
A very handy valeting service available, also great value for money and very competitive priced for all your servicing requirements.
Well done HARPERS
Have used Harpers since they opened for servicing of my Octavia Vrs and the wife's Audi TT. Great technicians, always a courtesy car available, helpful staff. All at a fraction of main dealer prices. Highly recommended.
Fast and very friendly staff, always will to go the extra mile
Great service. Will definatly use again. Best garage iv bought a car from. Will recommend
Professional and friendly throughout. I would highly recommend Harpers.
Very good service and love my new wheels, Thankyou
Took my Passat cc in for a service and MOT. Unexpected courtesy car was a nice touch considering the fight to get one at other garages. All the work done at an amazing price. My car was immaculate when I collected it. Couple of other bits to sort but I have every confidence in them. Thank you Richard and crew.
Fantastic service with really competitive prices.
As usual guys, excellent service received and all done at a good price, would certainly recommend you - thanks
Have my car serviced here and any jobs that need doing sorted too. Attention to detail and services provided can't be faulted!
Just thought you might like some positive feedback for your website from my purchase of the 2006 Golf R32.
A great experience dealing with you and I can’t praise the car enough. It put a smile on my face every time I drive it and I would definitely purchase from you again. Great service and a great deal from you.
To Ken and all at Harpers.
Thanks for making buying a car such a pleasant experience, it’s nice to feel that the customer is important! Fantastic service… will definitely recommend you…Best wishes
Dear Ken
I just also wanted to say how delighted we are with our new Range Rover that you provided to us before Christmas. Your service and customer treatment is excellent.Kind regards
Just a note to say thank you for your excellent service when I bought out Tiguan from you. It was a pleasure to do business with you and we are enjoying our new wheels very much!
Fast and very friendly staff, always will to go the extra mile
Great service. Will definatly use again. Best garage iv bought a car from. Will recommend